Unsuported Format Error

[acidraven]

Encoded a file using the Mpeg-4 AVC 768k bps Profile, and copied it to the Video Folder of a memory card. but all I get is that it is a Unsupported Format.

But I have gotten my PSP videos to work on the PS3 in the right folders and everything. Anyone using this and have it working with the PS3.

[Chill4evr]

I'm getting this to. I thought at first it was the resolution but it wasn't. This needs fixed because viewing any videos at a lower resolution look horrible.

[Starbuck]

I can only get MPEG-2 PS to work on my PS3, the other are either unsupported or can't see them. What's going on?

[Red Kawa]

We can confirm that we are getting issues playing MPEG-4 AVC files encoded in PS3 Video 9 as well. We are currently looking into why these files playback fine on our PC but not on our PS3.

We are not sure why you are having issues with the other codecs Starbuck. We have tested files in MPEG-1, MPEG-2 PS and MPEG-4 SP and they all playback fine.

We are noticing some very odd issues with MPEG-2 TS files, is anyone else seeing that?

[Chill4evr]

mpeg-2 ts wants to have skips in the video, it skip in video so bad you don't want to watch it. You see all the video, but it stops then speeds up, stops speeds up just to get to the audio. The audio works great but the video need to keep up with the audio.

[Starbuck]

I have exactly the same problem Chill4evr has with TS, also, if you leave the file as .ts the PS3 won't see it, need to change it to .mpg. All others work fine except TS and AVC.

[Red Kawa]

Thanks for the confirmation regarding TS. Since it is an unecessary codec to support (as MPEG-2 PS is working fine) we will be removing it from the profiles in the next version.

As for AVC, we know its the most important codec and we have good news. After extensive testing, we have got encoded videos playing back fine on the PS3. You can expect a new version of PS3 Video 9 by the end of the week that fixes this issue.

[acidraven]

Good to know that it is being worked on. I hope you have documented what was wrong and plan on giving out the information, to better anyone who is working with video on the PS3.

I am also guessing that it is not a simple tweek this setting to get it to work but something in the way the file is put together. that is the problem .

thanks for everything

[Chill4evr]

Does this mean 1280x720 will work?

[Red Kawa]

Yes, we have tested resolutions of 1280x720 and even 1920x1080 and they both work fine now.

[Kbadone]

my WMV files are not converting. when I press convert it says immedietly conversion complete!!! its teh same thing with avi and other videos.

[Red Kawa]

The new version is now online. Let me know your new AVC results.

Kbadone:
There are some issues with encoding WMV videos. Please start a new thread since this is not related to ps3 playback problems. Also, include a copy of your console log (by enabling it and then doing a conversion) otherwise we won't be able to at least tell you what went wrong.

[Chill4evr]

When I Encode i AVC i have no control over the bitrate. I set it to 512 mbps and it encodes nowhere near 512 mbps. The worst is encoding a VOB file. I saw it up to 4000 mbps. If any one tries this and is getting what im getting then it is not me. the video in avc does work now though. thanks.

[acidraven]

mbits/sec not kbits/sec??? I know mine is not doing quite as well as I would like but then I am just doing 1min clips to test things out. but got 812kb/s at 512-64 but that might just be the size, also going to try out the quantizer and see how that comes out as well. with a q of 25 I am getting like 1434kb/s

[acidraven]

Interesting quirks I have seen so far Include that it is not running the demo's of the movie on the movie player (Don't know if that is only for data copied to the HD or not) And if you play video for a diffrent rez centers and clips, and I have not seen a way around it yet. So might need to start looking into makeing profiles for the diffrent outputs that the ps3 can Suport. SD that is 480 or what ever , 720, and 1080

[kman79]

Prior to the update you guys did, I was not able to convert any XVID videos that I have of TV Shows. I dowloaded the newer version today and to my surprise, it played back perfectly on the PS3.

Now how do I make the video look better? Will it allow me to do a 2nd pass?

BTW, i really appreciate the effort, thank you so much for doing this.

[Kbadone]

The new version is now online. Let me know your new AVC results.

Kbadone:
There are some issues with encoding WMV videos. Please start a new thread since this is not related to ps3 playback problems. Also, include a copy of your console log (by enabling it and then doing a conversion) otherwise we won't be able to at least tell you what went wrong.

Quick question. how do u do a copy of console log?

[Keegsta]

I'm having some realy annoying problems with this, Every time I try to convert a Lost video that is Xvid encoded to AVC, It converts, then the PS3 wont recognize it, it just says "unsupported data" , can somone help? I have the new version.

[hd90210]

Same here.. i have the 1.92 version but PS3 still won't recognize the AVC file when converting from Xvid.

[acidraven]

First question is the most simple, are you putting the files in the right directory of you memory card, or are you using the option to see all and select from that. I use the a video directory on the root of the card. (and not I see you are getting the format error not that your videos are not there)

Other Ideas are do you have the xvid codec installed on your computer. and yes before anyone says how can you watch them on your computer VLC has built-in codecs for a few of the formats out there.

Admittedly I am dealing with other problems right now so I have only converted the first 20 sec of the same file 30 times but it is a xvid file and it works for me.

[kman79]

Almost all the files that I want to convert to AVC are in xvid codec. It seems that its either a hit or miss with xvid converting. Certain xvid encoded movies just won't encode properly to AVC.

[Zeno]

I'm getting this same error with the latest version. I used SP. How come the PS3 won't play it?

[ToN]

Like kman79 said, some xvid files (and possibly other types) do not encode properly to AVC format. It's just a bug that has to be sorted out.

[Moogle]

Yeah, still running into this puzzling problem myself. Using a sample xvid anime file and loading via a Memory Stick Pro, every PS3V9 profile resulted in an "unsupported format" error on the PS3. Same problem occured over 4 different anime files, all xvid encoded, from different encode sources. And as others have noted, the files still play fine on a PC.

Gspot report of the source file:
Codec: xvid 1.1.0 Beta 2 (divx style "packed bitstream" AVI), OpenDML (AVI v2.0)
Video: 704x396 (16:9), 23.976fps
Audio: MPEG1 Layer 3 (48khz, 128kbs, Joint Stereo)
Filesize: 169MB

PS3V9 1.94, using the default MPEG-4 AVC profile, outputs the following:
Codec: "avc1" H.264/MPEG-4 AVC
Video: 704x396 (16:9), 23.976fps
Audio: AAC LC (48khz, 2 channel)
Filesize: 152MB

I suppose it's worth mentioning that gspot can't figure out how to verify the MP4 files, but it's not really hurting the information result much.

3GP seems to work for encodes, though clearly it's not built properly out of the box for it, because filesize balloons and it can't seem to figure out 16:9 on it's own. I only mention this here because I tried copying over the FFMPEG executable (which appears to be older by roughly 2MB) but understandably PS3V9 can't use it. Troubleshooting from the PS3V9 side also led me to find out that (well, I'm sure you guys already know this...):

-FQ-VBR video encoding setting for MPEG-4 AVC is unusable by default because it sets the quantizer to 0 for some reason (maybe this is intentional?) In any case, FQ-VBR still results in the unsupported format message.
-MP2 and MP3 audio encoding settings for MPEG-4 AVC actually crash the program when trying to create the profile.

Definitely a bit of a headscratcher, maybe something in the ffmpeg compile?

[Moogle]

Okay, looked into things a bit further. I'm sort of out of ideas at this point, because I've tried multiple other programs with the same error; seems 3GP general is the only survivor for long files at the moment.

The interesting thing was, I switched to MPEG4SP, and tinkered with the video settings a bit...still the same error message, but despite that the PS3 knows stuff about the format. Going to the info section reveals the proper filesize, resolution, and format. The only thing that's not showing up correctly is the audio, which is listed simply as "AAC -kbps". So I wonder if the AAC implementation is causing some problems? Hard to tell as PS3V9 has no "no audio", MP2, or MP3 implementation. Hrm.

[Moogle]

Just when I thought it couldn't get stranger? For my xvid experiments:

MPEG-4 AVC (FQ-VBR:20), 1:1 aspect, resolution based on input
AAC-LE audio, 128kbps Stereo ABR, 48khz

This works! Though you have to do one specific thing: specify 23.976 and do not use auto framerate. 30 was working for limited timeframes (I upscaled to 1280x720 and it lasted somewhere between 800-1000s). "Auto" worked, but only up to a time period between 250 and 300 seconds. I could attempt to narrow that down more but there's no hint in the console logs as to what's going on so it seems sort of beside the point at the moment.

Anyway, 2 files seperately, successfully converted using this profile. The second file is similar in size, though reports xvid 1.2 SMP.

[XerXes]

See the attatchment for my settings. Works on XVID perfect so far for 15 videos. Make sure you note that the only reason im using 4 threads is because I have a a pentium 965 which has 4 logical processors. Dont use this if you dont have a new pentium extreme. If you have HT then you can use 2 threads

[cozdiver]

I am loading and playing Mpeg-4 AVC 768k bps files but with qualifiers. I change the resolution to 640 x 480 to match the input and increase bitrate to 3072 to suit me. I've transferred both by usb media and streamed it with media center. When I transfer using usb media it always says data is corupt if I try to play it from the media but I just depress triangle, save it and play it back from disk and it plays fine. Once streamed it plays but the thing I dislike is the icon under Video is just an icon, not a thumbnail of the video. All transfers by media have playing thumbnails.
Probably to long but point is MPEG-4-AVC will play on PS3