Converter will not load

[rjcola]

I had been using 4.0 classic converter without any problems and now I download the 4.2 upgrade. The message you see below is what I see each time I try to run the program after I download it. I have deleted the software from the control panel in Windows Vista and I have deleted it from the program folder. Of course I restart my pc after I delete the software. The software downloads without any problems but each time I try to run it, the same error message is shown. I am certain that I have 4.0 completely removed before I install 4.02 and that I'm following all of the proper steps to install the software. If anyone can help me out, I would really appreciate it.


---------------------------
Could Not Start Videora (Error Code:000001)
---------------------------
An error occured while trying to load the converter.
You will not be able to use the converter until you fix the cause of this problem.
To copy the text of this message press CTRL+C

Possible Problem: There is a problem with your configuration.
Possible Solution: Manually delete the C:\Program Files\Red Kawa\Video Converter App\ directory and then re-install this converter.

Full Error Details:
System.InvalidOperationException: There is an error in XML document (2, 2). ---> System.InvalidOperationException: <profileList xmlns=''> was not expected. at Microsoft.Xml.Serialization.GeneratedAssembly.XmlS erializationReaderProfileList.Read4_ProfileList() --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle) at System.Xml.Serialization.XmlSerializer.Deserialize (TextReader textReader) at Videora.XML.RootTypes.ProfileList.loadProfileList( String applicationPath, String file) at Videora.Core.4c18069c48bd2157.a642504b4782ad27() at Videora.f266856f631ec016..ctor(String[] args)
---------------------------
OK
---------------------------



When I close the program I get the following error message:

---------------------------
Cannot Close Videora Properly (Error Code: 000100)
---------------------------
An error occured while trying to close Videora.
Your settings were not saved properly.


Full Error Details:
System.NullReferenceException: Object reference not set to an instance of an object.

at Videora.Core.963d532a1d9f9a0b.3856291b3b71fa4b(Int 32 96261aac60d237ee, Int32 8fca24d4ba84dbcb, Int32 df1320dbc5597670, Int32 7f49d9ac2fc84e8b, Int32 d0025cd0df2eecaa)

at Videora.f266856f631ec016.bd5cb152beac6521(Object e0292b9ed559da7d, CancelEventArgs fbf34718e704c6bc)
---------------------------
OK
---------------------------

[Red Kawa]

System.InvalidOperationException: <profileList xmlns=''> was not expected. at

That line indicates that the software is loading an old profile XML config file. These config files are no longer compatible with 4.02+. A clean installation of 4.02 should not have any of the old config files.

To see what file is causing the problem go to:
C:\Program Files\Red Kawa\Video Converter App\Profiles
C:\Users\USERAME\AppData\Red Kawa\Profiles

Open each file in IE or notepad and find which file starts with "<profileList" all the new profiles should start with a Capital P: "<ProfileList".

Delete any XML files you find that have a lower case P and then re-install.

[rjcola]

Thanks Red Kawa, your solution fixed the problem for me. Even though I had uninstalled the program, I still had xml files that had to be removed. Thanks for your help!!

[Brooke]

---------------------------
Could Not Start Videora (Error Code:000001)
---------------------------
An error occured while trying to load the converter.
You will not be able to use the converter until you fix the cause of this problem.
To copy the text of this message press CTRL+C

Possible Problem: There is a problem with your configuration.
Possible Solution: Manually delete the C:\Program Files\Red Kawa\Video Converter App\ directory and then re-install this converter.

Full Error Details:
System.InvalidOperationException: There is an error in XML document (2, 2). ---> System.InvalidOperationException: <profileList xmlns=''> was not expected.

at Microsoft.Xml.Serialization.GeneratedAssembly.XmlS erializationReaderProfileList.Read4_ProfileList()

--- End of inner exception stack trace ---

at System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)

at System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle)

at System.Xml.Serialization.XmlSerializer.Deserialize (TextReader textReader)

at Videora.XML.RootTypes.ProfileList.loadProfileList( String applicationPath, String file)

at Videora.Core.4c18069c48bd2157.a642504b4782ad27()

at Videora.f266856f631ec016..ctor(String[] args)
---------------------------
OK
---------------------------

and

---------------------------
Cannot Close Videora Properly (Error Code: 000100)
---------------------------
An error occured while trying to close Videora.
Your settings were not saved properly.


Full Error Details:
System.NullReferenceException: Object reference not set to an instance of an object.

at Videora.Core.963d532a1d9f9a0b.3856291b3b71fa4b(Int 32 96261aac60d237ee, Int32 8fca24d4ba84dbcb, Int32 df1320dbc5597670, Int32 7f49d9ac2fc84e8b, Int32 d0025cd0df2eecaa)

at Videora.f266856f631ec016.bd5cb152beac6521(Object e0292b9ed559da7d, CancelEventArgs fbf34718e704c6bc)
---------------------------
OK
---------------------------

Which I understand is the same as the above poster, but I am still having trouble with the install. After I uninstall through the Control Panel>Uninstall, there are no such files as:

C:\Program Files\Red Kawa\Video Converter App\Profiles
C:\Users\USERAME\AppData\Red Kawa\Profiles.

What now? Thanks in advance.

[rjcola]

I spoke too soon. I still have the same problem. Funny thing is that after I did the fresh install, I was able to run the program. After I closed the program and then started it back up, that's when I run into the same problem. Even though I am downloading the latest version from the website, when I open the program from the icon in my taskbar, it still says that I have version 4.0. That would be okay for me but 4.0 is not running correctly. I know that I deleted any/all versions before doing the fresh download. I don't know what else to do.

[Brooke]

That line indicates that the software is loading an old profile XML config file. These config files are no longer compatible with 4.02+. A clean installation of 4.02 should not have any of the old config files.

To see what file is causing the problem go to:
C:\Program Files\Red Kawa\Video Converter App\Profiles
C:\Users\USERAME\AppData\Red Kawa\Profiles

Open each file in IE or notepad and find which file starts with "<profileList" all the new profiles should start with a Capital P: "<ProfileList".

Delete any XML files you find that have a lower case P and then re-install.


I did find the XML files that has the lower case P, but once I re-install is puts it back just as it was before. I guess I am not completely understand the process I should be using. Would someone mind walking me through it step by step.

Thanks again

[rjcola]

All of my profile lists start with a capital P. Here is what the 6G profile looks like. Any help would be appreciated. Thanks!

<?xml version="1.0" encoding="utf-8"?>
<ProfileList xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">

Red Kawa: Snipped

[rjcola]

Here is the last half of that file. I could not post a message greater than 10000 characters.


Red Kawa: Snipped

</ProfileList>

[Red Kawa]

What Operating System are each of you using?

We are not quite sure why those lower case xml files are showing up. Whenever we test the installer it works fine and creates the proper profile files.

----

We recommend that you clean any traces of the current installation:
- Uninstall the program from the Start Menu/Control Panel
- Delete the C:\Program Files\Red Kawa\ if for some reason it still exists
- Delete C:\Users\USERAME\AppData\Red Kawa\if for some reason it still exists
- Delete C:\Users\USERAME\AppData\Local\VirtualStore\Progra m Files\Red Kawa\

Next, download re-download the file from our website. The setup file should end in "-402-setup.exe", if it does not, you are running an old installer. When you click on the installer, make sure it says "4.02" in the installer window.

Before you run the software for the first time, go to the C:\Program Files\Red Kawa\Video Converter App\Profiles\ directory and check each xml file to see if any have a lower case p where it says ProfileList (Line 2).

If you find that there is a lower case p, please post which filename has this. Please check all xml files.

If all of them have capital P's, then run the program and see if you get an error. If you do, post the contents of the error here. Press Ctrl+C at the message box to copy the contents.

If you encounter the same error, please go to the C:\Program Files\Red Kawa\Video Converter App\Profiles\ directory and the C:\Users\USERAME\AppData\Red Kawa\Profiles and check each file for lowercase p's. If you find that there is a lower case p, please post which folder path + filename has this. Please check all xml files.

If everything works fine. Try re-running the program multiple times and see if the error pops up. If the error does, please follow the steps in the preceeding paragraph

-----

We would like to get to the bottom of this error, but since we cannot reproduce it ourselves, we require others to follow the necessary steps to figure out the problem. These steps are long but it is the only way we can fix the problem.

[Brooke]

What Operating System are each of you using?

We are not quite sure why those lower case xml files are showing up. Whenever we test the installer it works fine and creates the proper profile files.

----

We recommend that you clean any traces of the current installation:
- Uninstall the program from the Start Menu/Control Panel
- Delete the C:\Program Files\Red Kawa\ if for some reason it still exists
- Delete C:\Users\USERAME\AppData\Red Kawa\if for some reason it still exists
- Delete C:\Users\USERAME\AppData\Local\VirtualStore\Progra m Files\Red Kawa\ this is the problem fixer right here.

Next, download re-download the file from our website. The setup file should end in "-402-setup.exe", if it does not, you are running an old installer. When you click on the installer, make sure it says "4.02" in the installer window.

Before you run the software for the first time, go to the C:\Program Files\Red Kawa\Video Converter App\Profiles\ directory and check each xml file to see if any have a lower case p where it says ProfileList (Line 2).

If you find that there is a lower case p, please post which filename has this. Please check all xml files.

If all of them have capital P's, then run the program and see if you get an error. If you do, post the contents of the error here. Press Ctrl+C at the message box to copy the contents.

If you encounter the same error, please go to the C:\Program Files\Red Kawa\Video Converter App\Profiles\ directory and the C:\Users\USERAME\AppData\Red Kawa\Profiles and check each file for lowercase p's. If you find that there is a lower case p, please post which folder path + filename has this. Please check all xml files.

If everything works fine. Try re-running the program multiple times and see if the error pops up. If the error does, please follow the steps in the preceeding paragraph

-----

We would like to get to the bottom of this error, but since we cannot reproduce it ourselves, we require others to follow the necessary steps to figure out the problem. These steps are long but it is the only way we can fix the problem.


Fixed!. Deleting the C:\Users\USERAME\AppData\Local\VirtualStore\Progra m Files\Red Kawa\, is what seemed to fix the problem. this is the only thing that I hadn't done last night. I have run and rerun the program a few times now and it is working perfectly.

I will tell you that last night when I was checking through the xml files, it was the nano 3G file that had the lower case p in it. But today after deleting the last Red Kawa file, all of the xml files showed upper care P's.

Thank you very much, Red Kawa. Your help is much appreciated.:D

Edit: since you asked...I'm running on Vista Home.

[rjcola]

I am also running Vista Home Edition and your tip to delete: C:\Users\USERAME\AppData\Local\VirtualStore\Progra m Files\Red Kawa\

worked for me as well. I've tested it a few times and I'm now certain that this folder and it's contents is what caused the problem. Thanks for helping us out!

[fashion_freak_678]

thank you for your suggestion, but I've tried looking for 'AppData' on the Users folder but there isn't any on my computer........so I can't really do anything. Is there any other way to access 'AppData'. Thank you.

[fashion_freak_678]

What Operating System are each of you using?

We are not quite sure why those lower case xml files are showing up. Whenever we test the installer it works fine and creates the proper profile files.

----

We recommend that you clean any traces of the current installation:
- Uninstall the program from the Start Menu/Control Panel
- Delete the C:\Program Files\Red Kawa\ if for some reason it still exists
- Delete C:\Users\USERAME\AppData\Red Kawa\if for some reason it still exists
- Delete C:\Users\USERAME\AppData\Local\VirtualStore\Progra m Files\Red Kawa\

Next, download re-download the file from our website. The setup file should end in "-402-setup.exe", if it does not, you are running an old installer. When you click on the installer, make sure it says "4.02" in the installer window.

Before you run the software for the first time, go to the C:\Program Files\Red Kawa\Video Converter App\Profiles\ directory and check each xml file to see if any have a lower case p where it says ProfileList (Line 2).

If you find that there is a lower case p, please post which filename has this. Please check all xml files.

If all of them have capital P's, then run the program and see if you get an error. If you do, post the contents of the error here. Press Ctrl+C at the message box to copy the contents.

If you encounter the same error, please go to the C:\Program Files\Red Kawa\Video Converter App\Profiles\ directory and the C:\Users\USERAME\AppData\Red Kawa\Profiles and check each file for lowercase p's. If you find that there is a lower case p, please post which folder path + filename has this. Please check all xml files.

If everything works fine. Try re-running the program multiple times and see if the error pops up. If the error does, please follow the steps in the preceeding paragraph

-----

We would like to get to the bottom of this error, but since we cannot reproduce it ourselves, we require others to follow the necessary steps to figure out the problem. These steps are long but it is the only way we can fix the problem.


Ok I followed your instructions and checked all my xml files, and the only one with the lowercase 'p' was the iPodNano_4G document. So what should I do to fix this problem? Thanks.

[rjcola]

When you get to USERNAME which of course would be your name, right click on that folder and make sure you check the box to show your hidden folders. After you click OK you should see the AppData folder when you click on your USERNAME. This is what I had to do because the AppData folder was not showing up for me either.

C:\Users\USERAME\AppData\Local\VirtualStore\Progra m Files\Red Kawa\

[fashion_freak_678]

Thank you for your help!

[daithen]

I was getting the same error message. I knew it was something to do with the user profile in Windows. I created a new user profile and installed it under that user and all was good. I then decided it was time to refresh my system so I did a wipe and clean install, it was about time for that anyways. I will try deleting that directory if I run into it again :-)

[fashion_freak_678]

Ok, here's how I solved my problem: I simply downloaded Videora on another user account, and after that it worked perfectly fine on the user account I was having the problems with.

[Andre-BR]

Funny that if I open the offending XML in Notepad, the <ProfileList> tag is with a capital P, if I open it in IE, it is with an lower-case P.

[kisoso]

I have a little bit different issue. This error occurs when I try to attempt an action, e.g. put the directory of my device, add a video to convert and so on. I followed strictly the post given by Red Kawa, even though never had the chance to see the problem it fixes. But still no improvements. This issue showed up when I installed and used 4.03 of PSP and iPod convertor.
edit: I'm working on Vista Home Edition

This is the box shown: Picture

And the details are:

----------------------------

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.FileNotFoundException: Could not load file or assembly 'MSVTagger, Version=1.0.1957.30395, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
File name: 'MSVTagger, Version=1.0.1957.30395, Culture=neutral, PublicKeyToken=null'
at Videora.Core.4c18069c48bd2157.2c89b950f9d32b73(Str ing 8b5b49efcd08ae0a)
at Videora.Core.4c18069c48bd2157.161b10ed339337cc(Str ing 8b5b49efcd08ae0a)
at Videora.f266856f631ec016.d9eaf409b3a88b15(Object e0292b9ed559da7d, EventArgs fbf34718e704c6bc)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventAr gs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].



************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
VideoConverterApp
Assembly Version: 4.3.0.0
Win32 Version: 4.03.0.0
CodeBase: file:///C:/Program%20Files/Red%20Kawa/Video%20Converter%20App/VideoConverterApp.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
6y8oa4bw
Assembly Version: 4.3.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
j6zakv5o
Assembly Version: 4.3.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
hdvclbxl
Assembly Version: 4.3.0.0
Win32 Version: 2.0.50727.1434 (REDBITS.050727-1400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Microsoft.mshtml
Assembly Version: 7.0.3300.0
Win32 Version: 7.0.3300.0
CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------
Interop.Shell32
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Red%20Kawa/Video%20Converter%20App/Interop.Shell32.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

------------------------------

I'm sorry for posting the long detail, but I don't get one bit of it. If you could help me /and all users having this problem/ fix this I'd be glad.
Thank you!

[ryan1112]

---------------------------
Could Not Start Videora (Error Code:000001)
---------------------------
An error occured while trying to load the converter.
You will not be able to use the converter until you fix the cause of this problem.
To copy the text of this message press CTRL+C

Possible Problem: There is a problem with your configuration.
Possible Solution: Manually delete the following two directories:
C:\Program Files\Red Kawa\Video Converter App\
C:\Users\Ryan Harris\AppData\Roaming\Red Kawa\
Then re-install this converter.

Full Error Details:
System.InvalidOperationException: There is an error in XML document (2, 2). ---> System.InvalidOperationException: <profileList xmlns=''> was not expected.

at Microsoft.Xml.Serialization.GeneratedAssembly.XmlS erializationReaderProfileList.Read4_ProfileList()

--- End of inner exception stack trace ---

at System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)

at System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle)

at System.Xml.Serialization.XmlSerializer.Deserialize (TextReader textReader)

at Videora.XML.RootTypes.ProfileList.loadProfileList( String applicationPath, String file)

at Videora.Core.4c18069c48bd2157.a642504b4782ad27()

at Videora.f266856f631ec016..ctor(String[] args)
---------------------------
OK
---------------------------
i have done everything everyone has said to do but it still wont work...any further help?

[Red Kawa]

kisoso:
Next time please start your own thread since it is clearly unrelated to anything else in this thread. Anyways, this was a PSP Video 9 issue and it is fixed in 4.04.

ryan1112:
Make sure you delete all the folders before installing 4.04:

- Uninstall the program from the Start Menu/Control Panel
- Delete the C:\Program Files\Red Kawa\
- Delete C:\Users\USERAME\AppData\Red Kawa\
- Delete C:\Users\USERAME\AppData\Roaming\Red Kawa\
- Delete C:\Users\USERAME\AppData\Local\VirtualStore\Progra m Files\Red Kawa\

[jtemp]

okay well i have the same problem...

except when i go to delete the folder, it says the video converter app folder is in use by another program, how the hell is this possible?!

[lctheobald]

When you get to USERNAME which of course would be your name, right click on that folder and make sure you check the box to show your hidden folders. After you click OK you should see the AppData folder when you click on your USERNAME. This is what I had to do because the AppData folder was not showing up for me either.

This is not an option for me. there's nothing to check.

I'm also on Vista, can't find the APP Data file, I've made sure there's nothing hidden. I'm not that computer illiterate so I'm confused on what to do.

[tsemacow]

When you get to USERNAME which of course would be your name, right click on that folder and make sure you check the box to show your hidden folders. After you click OK you should see the AppData folder when you click on your USERNAME. This is what I had to do because the AppData folder was not showing up for me either.

This is not an option for me. there's nothing to check.

I'm also on Vista, can't find the APP Data file, I've made sure there's nothing hidden. I'm not that computer illiterate so I'm confused on what to do.

Go to "Control Panel." Click "Classic View" to make the process simpler. Click on "Folder Options." Click on the "View" tab. Toggle "Show hidden files and folders."

[katrinajane]

hmm i'm still getting error message, it just seems to be getting worse each time i try to use it

[Choonster]

---------------------------
Could Not Start Videora (Error Code:000100)
---------------------------
An error occured while trying to load the converter.
You will not be able to use the converter until you fix the cause of this problem.
To copy the text of this message press CTRL+C

Possible Problem: There is a problem with your configuration.
Possible Solution: Manually delete the following two to four directories:
On XP/Vista: C:\Program Files\Red Kawa\Video Converter App
On XP/Vista: C:\Users\CoonPC\AppData\Roaming\Red Kawa\
On Vista: C:\Users\[USERNAME]\AppData\Red Kawa\
On Vista: C:\Users\[USERNAME]\AppData\Local\VirtualStore\Program Files\Red Kawa\
Then re-install this converter.

Full Error Details:
System.InvalidOperationException: There is an error in XML document (0, 0). ---> System.Xml.XmlException: Root element is missing.

at System.Xml.XmlTextReaderImpl.Throw(Exception e)

at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo( String res)

at System.Xml.XmlTextReaderImpl.ParseDocumentContent( )

at System.Xml.XmlTextReaderImpl.Read()

at System.Xml.XmlTextReader.Read()

at System.Xml.XmlReader.MoveToContent()

at Microsoft.Xml.Serialization.GeneratedAssembly.XmlS erializationReaderSettings.Read14_Settings()

--- End of inner exception stack trace ---

at System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)

at System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle)

at System.Xml.Serialization.XmlSerializer.Deserialize (TextReader textReader)

at Videora.XML.RootTypes.Settings.loadSettings(String appPath, String file)

at Videora.Core.4c18069c48bd2157.b59232ba9bfe3e83()

at Videora.f266856f631ec016..ctor(String[] args)
---------------------------
OK
---------------------------

---------------------------------------------------------------------------------------------------------------------

---------------------------
Cannot Close Videora Properly (Error Code: 000300)
---------------------------
An error occured while trying to close Videora.
Your settings were not saved properly.


Full Error Details:
System.NullReferenceException: Object reference not set to an instance of an object.

at Videora.Core.963d532a1d9f9a0b.3856291b3b71fa4b(Int 32 96261aac60d237ee, Int32 8fca24d4ba84dbcb, Int32 df1320dbc5597670, Int32 7f49d9ac2fc84e8b, Int32 d0025cd0df2eecaa)

at Videora.f266856f631ec016.bd5cb152beac6521(Object e0292b9ed559da7d, CancelEventArgs fbf34718e704c6bc)
---------------------------
OK
---------------------------

I receive the first error message when I try to open Videora iPod Converter, then receive the second when I close it. I have tried all of the solutions listed in this topic and also the solutions in this topic (http://www.redkawa.com/forums/showthread.php?t=41135) but even after re-installing with the latest installer from the website, Videora still won't start.

Any help would be appreciated,

Thanks,
Choonster

[Cblum]

I am not sure if this is the same problem but I used to use Videora all the time. I have not used it in a while and recently tried to run it and every time I try and open it I receive the message "Videora Converter has encountered a problem and needs to close. We are sorry for the inconvenience." in a handy dandy pop up window that gives me the options to debug or close. I tried uninstalling, downloading the latest version and installing that but I receive the same message. I found that by uninstalling my C:\ProgramFiles folder for red kawa is still there so I deleted that and then uninstalled and reinstalled. I still get the same error message. I don't seem to have the folder C:\Users and I looked for the folder in C:\DocumentsandSettings\USERNAME and i dont have a red kawa folder there either. I am running windows XP home edition

How do i fix this problem?

[Kermit Braxton]

Hi i have only downloaded the current version for the first time on a vista 64 bit home edition and i get the following:

EXEC: C:\Program Files (x86)\Red Kawa\Video Converter App\Tools\VideoInfo\VideoInfo.exe "C:\Users\Kermit\Videos\RealPlayer Downloads\Mike Jones - Next To You [Official Music Video].flv"

VideoInfo Tool 4.0
(C) 2009 Red Kawa Inc.
http://www.redkawa.com

64-bit Windows Detected
An exception occured when trying to read video details from MediaInfo
An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)

DONE
MSG - VideoInfo - Length: -1s
MSG - VideoInfo - Width: -1 pixels
MSG - VideoInfo - Height: -1 pixels
MSG - VideoInfo - Aspect Ratio: -1
MSG - VideoInfo - Framerate: -1 fps
MSG - VideoInfo - Container: -1
MSG - VideoInfo - Video Codec: -1
MSG - VideoInfo - Audio Codec: -1
EXEC: C:\Program Files (x86)\Red Kawa\Video Converter App\Tools\VideoInfo\VideoInfo.exe "C:\Users\Kermit\Videos\RealPlayer Downloads\Mike Jones - Next To You [Official Music Video].flv"

VideoInfo Tool 4.0
(C) 2009 Red Kawa Inc.
http://www.redkawa.com

64-bit Windows Detected
An exception occured when trying to read video details from MediaInfo
An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)

DONE
MSG - OS - Version: Microsoft Windows NT 6.0.6001 Service Pack 1
MSG - Converter - Version: 4.07
MSG - Converter - Device: iPodTouch_1G
MSG - Converter - Profile: VideoWizard
MSG - VideoInfo - Length: -1s
MSG - VideoInfo - Width: -1 pixels
MSG - VideoInfo - Height: -1 pixels
MSG - VideoInfo - Aspect Ratio: -1
MSG - VideoInfo - Framerate: -1 fps
MSG - VideoInfo - Frame Count: -1
MSG - Converter - Resolution not detected. Using AutoResize Max Resolution as default.
MSG - Converter - Width: 480 pixels
MSG - Converter - Height: 320 pixels
EXEC: C:\Program Files (x86)\Red Kawa\Video Converter App\Tools\FFmpeg\ffmpeg.exe -y -i "C:\Users\Kermit\Videos\RealPlayer Downloads\Mike Jones - Next To You [Official Music Video].flv" -f mp4 -metadata title="Mike Jones - Next To You [Official Music Video]" -timestamp "2009-04-05 11:03:34" -vcodec libx264 -level 21 -s 480x320 -b 1536k -bt 1536k -bufsize 4M -maxrate 4M -g 250 -coder 0 -flags +loop -cmp +chroma -partitions +parti4x4+partp8x8+partb8x8 -flags2 +mixed_refs -me_method umh -subq 6 -trellis 1 -refs 3 -me_range 16 -keyint_min 25 -sc_threshold 40 -i_qfactor 0.71 -qmin 10 -qmax 51 -qdiff 4 -threads 0 -acodec libfaac -ac 2 -ab 160k "C:\Users\Kermit\Documents\Red Kawa\Videos\Mike Jones - Next To You [Official Music Video].mp4"

FFmpeg version 0.5, Copyright (c) 2000-2009 Fabrice Bellard, et al.
configuration: --enable-memalign-hack --enable-postproc --enable-swscale --enable-gpl --enable-libfaac --enable-libfaad --enable-libgsm --enable-libmp3lame --enable-libvorbis --enable-libtheora --enable-libxvid --enable-libx264 --disable-ffserver --disable-ffplay --enable-avisynth --enable-libdirac --enable-libschroedinger --enable-avfilter --enable-avfilter-lavf --enable-pthreads --enable-libspeex --enable-libopenjpeg --enable-small --disable-decoder=aac --extra-cflags=-mtune=generic -fno-common -I/usr/local/include --extra-ldflags=-L/usr/local/lib
libavutil 49.15. 0 / 49.15. 0
libavcodec 52.20. 0 / 52.20. 0
libavformat 52.31. 0 / 52.31. 0
libavdevice 52. 1. 0 / 52. 1. 0
libavfilter 0. 4. 0 / 0. 4. 0
libswscale 0. 7. 1 / 0. 7. 1
libpostproc 51. 2. 0 / 51. 2. 0
built on Mar 13 2009 23:50:16, gcc: 4.3.3

Seems stream 0 codec frame rate differs from container frame rate: 59.93 (14983/250) -> 29.92 (359/12)
Input #0, flv, from 'C:\Users\Kermit\Videos\RealPlayer Downloads\Mike Jones - Next To You [Official Music Video].flv':
Duration: 00:04:35.24, start: 0.000000, bitrate: 187 kb/s
MSG - FFmpeg - Video Length is 275s
Stream #0.0: Video: h264, yuv420p, 320x240 [PAR 1:1 DAR 4:3], 187 kb/s, 29.92 tbr, 1k tbn, 59.93 tbc
Stream #0.1: Audio: libfaad, 44100 Hz, stereo, s16
Could not open 'C:\Users\Kermit\Documents\Red Kawa\Videos\Mike Jones - Next To You [Official Music Video].mp4'
MSG - FFmpeg - Conversion Failed (Code: 100326)
MSG - Converter - Error Code: 100326
Conversion Stats
Pass:
Filesize:
Bitrate:
Time Elapsed: 00h 00m 02s
Frame:
Total Frames:
Processed:
Video Length: 275s


Any idea what this could be?

[Olivia]

Hi, we have the exact same problem as Brooke, thing is we never had the old Videora program installed in this particular computer. Still we get this problem. We have checked the lower case P issue but don´t have it. All is with capital P. What should we do? Any help out there for us in Sweden? thanks good night (after 5 hours with no luck)

[yooshene]

---------------------------
Could Not Start Videora (Error Code:000100)
---------------------------
An error occured while trying to load the converter.
You will not be able to use the converter until you fix the cause of this problem.
To copy the text of this message press CTRL+C

Possible Problem: There is a problem with your configuration.
Possible Solution: Manually delete the following two to four directories:
On XP/Vista: C:\Program Files\Red Kawa\Video Converter App
On XP/Vista: C:\Users\eusene\AppData\Roaming\Red Kawa\
On Vista: C:\Users\[USERNAME]\AppData\Red Kawa\
On Vista: C:\Users\[USERNAME]\AppData\Local\VirtualStore\Program Files\Red Kawa\
Then re-install this converter.

Full Error Details:
System.InvalidOperationException: There is an error in XML document (2, 2). ---> System.InvalidOperationException: <profileList xmlns=''> was not expected.

at Microsoft.Xml.Serialization.GeneratedAssembly.XmlS erializationReaderProfileList.Read4_ProfileList()

--- End of inner exception stack trace ---

at System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)

at System.Xml.Serialization.XmlSerializer.Deserialize (XmlReader xmlReader, String encodingStyle)

at System.Xml.Serialization.XmlSerializer.Deserialize (TextReader textReader)

at Videora.XML.RootTypes.ProfileList.loadProfileList( String applicationPath, String file)

at Videora.Core.4c18069c48bd2157.a642504b4782ad27()

at Videora.f266856f631ec016..ctor(String[] args)
---------------------------
OK
---------------------------
What do I do? I never had this problem when I used the old Red Kawa.

Also, sometimes my videos won't come out in Itunes. I forgot what the error message said.

This time, I tried converting an avi files. It was a drama. I had 3 of them. They were all avi files and 2 of them were able to be read and converted, but the last one wasn't. It says it can not read the file or somethign.

[Chianti]

What Operating System are each of you using?

We are not quite sure why those lower case xml files are showing up. Whenever we test the installer it works fine and creates the proper profile files.

----

We recommend that you clean any traces of the current installation:
- Uninstall the program from the Start Menu/Control Panel
- Delete the C:\Program Files\Red Kawa\ if for some reason it still exists
- Delete C:\Users\USERAME\AppData\Red Kawa\if for some reason it still exists
- Delete C:\Users\USERAME\AppData\Local\VirtualStore\Progra m Files\Red Kawa\



I have been trying this stage several times but it won't let me delete C:\Program Files\Red Kawa. The problem is the file VideoConverterApp, which it won't let me delete - it just goves a box saying Destination Folder Access Denied, You need permission to perform this action. There are two options, Try again and cancel. If I Try again, it just keeps brinign up the same thing.

Also, when I try to install Videora iPhone 3G Converter 4.07, I get a message Error opening file for writing: C:\Program Files\Red Kawa\Video Converter App.exe.

I don't know if the two problems are related. Any help would be appreciated.

[smot69]

How can i solve it?
Thanks...

[Richard345]

---------------------------
Could Not Start Videora (Error Code:000100)
---------------------------
An error occured while trying to load the converter.
You will not be able to use the converter until you fix the cause of this problem.
To copy the text of this message press CTRL+C

Possible Problem: There is a problem with your configuration.
Possible Solution: Manually delete the following two to four directories:
On XP/Vista: C:\Program Files (x86)\Red Kawa\Video Converter App
On XP/Vista: C:\Users\Harris\AppData\Roaming\Red Kawa\
On Vista: C:\Users\[USERNAME]\AppData\Red Kawa\
On Vista: C:\Users\[USERNAME]\AppData\Local\VirtualStore\Program Files\Red Kawa\
Then re-install this converter.

Full Error Details:
System.FormatException: Input string was not in a correct format.

at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)

at System.Number.ParseDouble(String value, NumberStyles options, NumberFormatInfo numfmt)

at System.Double.Parse(String s, NumberStyles style, NumberFormatInfo info)

at Videora.55416ba4ab669d7e.e3a4c15b59239e44(Object e0292b9ed559da7d, EventArgs fbf34718e704c6bc)

at System.Windows.Forms.ComboBox.OnSelectedIndexChang ed(EventArgs e)

at System.Windows.Forms.ComboBox.set_SelectedIndex(In t32 value)

at Videora.55416ba4ab669d7e.9a79b8c832dcd6a1(Object e0292b9ed559da7d, EventArgs fbf34718e704c6bc)

at System.Windows.Forms.ComboBox.OnSelectedIndexChang ed(EventArgs e)

at System.Windows.Forms.ComboBox.set_SelectedIndex(In t32 value)

at Videora.55416ba4ab669d7e.1af69bea12fff387(String 63bfdef4a4d2fe93)

at Videora.f266856f631ec016.38dff8994d1437ac(String 63bfdef4a4d2fe93)

at Videora.f266856f631ec016..ctor(String[] args)
---------------------------
OK
---------------------------
this happened over and over when i tried to open the app.
when i ignored it and tried to set it up, it wouldn't detect my psp.
what do i do? thanks
ps. i just downloaded version 4.08

[gambl33]

I'm also having the same problem. I have done everything from cleaning every file out. Uninstalling and reinstalling a new one and still have the same error 000100. Is the new 4.08 the problem??? My older version worked just fine.