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bg098765
11-11-2008, 11:40 PM
I believe I intially had the 4.01 installed and it worked perfectly. However, when I installed 4.02, it no longer worked. I followed the directions on this thread

http://www.redkawa.com/forums/showthread.php?t=40816

erasing all remants of previous version...but when i hit convert, i received this error...

Your video failed to convert. Error Code: 100001

Today I tried again erasing all remants of the previous version and installed the latest version 4.03 in hopes that would solve the problem, but i still received the same exact error code.


any help is greatly appreciated.