Red Kawa
09-12-2009, 10:26 AM
First, make sure you are using the latest version of Videora iPod Converter. If you are not, then download (http://www.videora.com/en-us/Converter/iPod/download.php) and install the latest version as your problem may have already been fixed.
If you are having problems converting your video, the first thing you should do is read our troubleshooting guides. Most user issues can be solved by applying the solutions in these guides. There are guides for each mode so make sure you use the guide that applies to the conversion mode you are using.
Troubleshooting Guides
Installation (http://www.videora.com/en-us/Converter/iPod/help/install/)
Normal Mode Conversions (http://www.videora.com/en-us/Converter/iPod/help/normal-mode/)
Power Mode Conversions (http://www.videora.com/en-us/Converter/iPod/help/power-mode/)
Online Video/YouTube Downloads (http://www.videora.com/en-us/Converter/iPod/help/online-video/)
How to Create a Console Log (http://www.videora.com/en-us/Converter/iPod/help/console-log/)
If you still can’t get your video to convert, even after follow the steps in the guide above, you should browse and search through this forum to see if another issue had an identical problem and if a solution was posted. Specifically you should check out the following posts:
Frequently Asked Questions (http://www.redkawa.com/forums/showthread.php?t=480)
Known Bugs / Feature Requests (http://www.redkawa.com/forums/showthread.php?t=479)
Finally, if you can’t find a solution to your problem after reading the forum, you should post your problem to the forum and hopefully someone in the community will be able to solve your problem. Before making a post in the forums, you MUST read this forum post (http://www.redkawa.com/forums/showthread.php?t=2807). It explains how to get the quickest solution to your problem from the forum community. If you do not follow the guidelines in that post, you will simply be wasting more of your own time as it will take longer for you to get a helpful response.
If you are having problems converting your video, the first thing you should do is read our troubleshooting guides. Most user issues can be solved by applying the solutions in these guides. There are guides for each mode so make sure you use the guide that applies to the conversion mode you are using.
Troubleshooting Guides
Installation (http://www.videora.com/en-us/Converter/iPod/help/install/)
Normal Mode Conversions (http://www.videora.com/en-us/Converter/iPod/help/normal-mode/)
Power Mode Conversions (http://www.videora.com/en-us/Converter/iPod/help/power-mode/)
Online Video/YouTube Downloads (http://www.videora.com/en-us/Converter/iPod/help/online-video/)
How to Create a Console Log (http://www.videora.com/en-us/Converter/iPod/help/console-log/)
If you still can’t get your video to convert, even after follow the steps in the guide above, you should browse and search through this forum to see if another issue had an identical problem and if a solution was posted. Specifically you should check out the following posts:
Frequently Asked Questions (http://www.redkawa.com/forums/showthread.php?t=480)
Known Bugs / Feature Requests (http://www.redkawa.com/forums/showthread.php?t=479)
Finally, if you can’t find a solution to your problem after reading the forum, you should post your problem to the forum and hopefully someone in the community will be able to solve your problem. Before making a post in the forums, you MUST read this forum post (http://www.redkawa.com/forums/showthread.php?t=2807). It explains how to get the quickest solution to your problem from the forum community. If you do not follow the guidelines in that post, you will simply be wasting more of your own time as it will take longer for you to get a helpful response.