Videora Converter has Stopped Working

[neale]

i just installed 5.0.1. i believe i was on 4.08 before this release.

i'm getting an error: Videora Converter has Stopped Working

i've uninstalled and reinstalled, restarted my computer, deleted old files but nothing has worked so far.

i noticed in the changelog that 64-bit support is disabled. i run Vista 64-bit. does this mean i need to use an older version in order to run the program?

[ognised]

Yea, me too. I got app crash on Vista Ultimate 64. Both Videora iPhone 3GS Converter and YouTube Downloader App.

[leogoss]

me too
vista 64 ultimate


Description:
Stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: VideoConverterApp.exe
Application Version: 5.1.0.0
Application Timestamp: 4ab7cc92
Fault Module Name: KERNEL32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e041d1
Exception Code: e0434f4d
Exception Offset: 00000000000176fd
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033

[Matt-LA]

Same problem here. Vista Home Premium 64 bit. I downloaded version 5.00 instead, and that one works:

http://files.redkawa.com/installers/videoconverterapp/500/videora-iphone3gs-500-setup.exe

[leogoss]

Same problem here. Vista Home Premium 64 bit. I downloaded version 5.00 instead, and that one works:

http://files.redkawa.com/installers/videoconverterapp/500/videora-iphone3gs-500-setup.exe

Thanks Matt
This version, It works fine ;) (same erros when it pass screen)
I need reinstall wallpaperio and ringtonesia v2.00 too.

[Red Kawa]

As we mentioned in our Videora Converter 5.01 (http://www.redkawa.com/forums/showthread.php?t=47478) news update, we had to remove 64-bit support temporarily. We will be adding back 64-bit support soon, but until then, the only way to use the software on 64-bit machines is to use an older version.

Thanks for your patience.

[leogoss]

Videora iPhone 3GS v5.00
This error is shown when I click next.

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: videoinfo.exe
Problem Signature 02: 4.0.0.0
Problem Signature 03: 4a9930ab
Problem Signature 04: VideoInfo
Problem Signature 05: 4.0.0.0
Problem Signature 06: 4a9930ab
Problem Signature 07: 9a
Problem Signature 08: b
Problem Signature 09: System.BadImageFormatException
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033

[Red Kawa]

We've tested the last few versions (on x64) and they all seem to exhibit the error your posted. We are actually a bit confused as to how things have been working fine on x64 for those who have been using older versions. Unless you manually replaced the MediaInfo DLL with the 64 bit version, you should run into that error. We tried to fix this in 5.00 but it looks like that didn't work out.

We have added back 64-bit support in 5.02 which should hopefully clear up all these x64 issues. It should be available by the end of the week.

Thanks for your patience.

[Red Kawa]

We have released a new version of our video converters which should work on 64-bit machines.

Please see the Videora Converter 5.02 (http://www.redkawa.com/blog/post.php?t=47524) blog post for more details.

[leogoss]

We have released a new version of our video converters which should work on 64-bit machines.

Please see the Videora Converter 5.02 (http://www.redkawa.com/blog/post.php?t=47524) blog post for more details.

Thanks very much