Failed to copy to itunes and removes file

[Chris McKay]

Hi,

The first conversion I did of a xvid file worked flawlessly, file placed in iTunes, plays back on QuickTime with no codecs other than that installed by default on a Mac. (Apple TVs for Aussie still on plane, arriving next week) subsequent ones haven't worked. The conversion process seemed to be going fine with a file be created in the Converted Video directory. Then a dialog pops with an error without much detail saying look at the trouble shooting section of help, iTunes has been started, but the converted file has been removed. Is their anyway to turn on logging or debugging? I'm competent technically and can assist if you like.

Regards,
Chris

[tt7]

Same issue here - first file I converted worked fine, though it couldn't add it to the ITunes library and threw an error. Turned off the "add to ITunes library" and fired up 2 more file conversions; appeared to start off ok and I left it to it only to come back eventually and find nothing - no errors but no converted files either.

Have it converting a file again. It's creating a file in the expected sub-directory but we'll see if it completes it.

[Chris McKay]

I'll have a better look at this later.

C

EXEC: C:\Program Files\Red Kawa\Video Converter\Tools\MediaInfo\mediainfobatch.bat "C:\Program Files\Red Kawa\Video Converter\Tools\MediaInfo\MediaInfo.exe" "C:\Program Files\Red Kawa\Video Converter\Tools\MediaInfo\parameters.txt" "C:\Users\Chris\Documents\Azureus Downloads\The.Amazing.Race.S10E08.PDTV.XviD-LOL.avi"

PlayTime=00:42:55.442

Width=512

Height=384

AspectRatio=1.333

FrameRate=29.970
MediaInfo Command line, MediaInfoLib - v0.7.4.5
MSG - OS - Version: Microsoft Windows NT 6.0.6000.0
MSG - Converter - Version: 2.11
MSG - Converter - Profile: H.264 VGA 768kbps Stereo/128kbps
MSG - MediaInfo - Length: 2575s
MSG - MediaInfo - Width: 512 pixels
MSG - MediaInfo - Height: 384 pixels
MSG - MediaInfo - Aspect Ratio: 1.333
MSG - MediaInfo - Framerate: 29.97 fps
MSG - Converter - Automatically Generating Framerate
EXEC: C:\Program Files\Red Kawa\Video Converter\Tools\FFmpeg\ffmpeg.exe -y -i "C:\Users\Chris\Documents\Azureus Downloads\The.Amazing.Race.S10E08.PDTV.XviD-LOL.avi" -f mp4 -title "The.Amazing.Race.S10E08.PDTV.XviD-LOL" -timestamp "2007-03-27 06:24:13" -vcodec h264 -level 30 -r 30000/1001 -b 768k -bt 768k -bufsize 10000k -maxrate 10000k -g 300 -coder 0 -acodec aac -ac 2 -ab 128 "C:\Users\Chris\Documents\Converted Videos\AppleTV\H264\The.Amazing.Race.S10E08.PDTV.X viD-LOL.mp4-1"

FFmpeg version SVN-r8047, Copyright (c) 2000-2007 Fabrice Bellard, et al.
configuration: --enable-gpl --enable-pp --enable-swscaler --enable-pthreads --enable-liba52 --enable-avisynth --enable-libdts --enable-libfaac --enable-libfaad --enable-libgsm --enable-libmp3lame --enable-libnut --enable-libogg --enable-libtheora --enable-libvorbis --enable-x264 --enable-xvid --enable-amr_nb --enable-amr_wb --cpu=i686 --enable-memalign-hack --extra-ldflags=-static
libavutil version: 49.3.0
libavcodec version: 51.34.0
libavformat version: 51.10.0
built on Feb 21 2007 23:20:24, gcc: 4.3.0 20070126 (experimental)

Seems stream 0 codec frame rate differs from container frame rate: 29.98 (65535/2186) -> 29.97 (30000/1001)
Input #0, avi, from 'C:\Users\Chris\Documents\Azureus Downloads\The.Amazing.Race.S10E08.PDTV.XviD-LOL.avi':
Duration: 00:42:55.4, start: 0.000000, bitrate: 1145 kb/s
Stream #0.0: Video: mpeg4, yuv420p, 512x384, 29.97 fps(r)
Stream #0.1: Audio: mp3, 44100 Hz, stereo, 80 kb/s
Output #0, mp4, to 'C:\Users\Chris\Documents\Converted Videos\AppleTV\H264\The.Amazing.Race.S10E08.PDTV.X viD-LOL.mp4-1':
Stream #0.0: Video: h264, yuv420p, 512x384, q=2-31, 768 kb/s, 29.97 fps(c)
Stream #0.1: Audio: aac, 44100 Hz, stereo, 128 kb/s
Stream mapping:
Stream #0.0 -> #0.0
Stream #0.1 -> #0.1
[h264 @ 009C3820]using SAR=1/1
[h264 @ 009C3820]using cpu capabilities MMX MMXEXT SSE SSE2
Press [q] to stop encoding
frame= 15 q=31.0 size= 228kB time=0.5 bitrate=3725.2kbits/s
frame= 28 q=31.0 size= 307kB time=0.9 bitrate=2692.6kbits/s
frame= 48 q=31.0 size= 362kB time=1.6 bitrate=1852.2kbits/s
frame= 67 q=31.0 size= 456kB time=2.2 bitrate=1669.7kbits/s
...
frame=77186 q=17988.0 Lsize= 295747kB time=2575.4 bitrate= 940.7kbits/s

video:254033kB audio:40235kB global headers:1kB muxing overhead 0.502552%
[h264 @ 009C3820]slice I:262 Avg QP:27.66 size: 12132
[h264 @ 009C3820]slice P:76924 Avg QP:29.74 size: 3340
[h264 @ 009C3820]mb I I16..4: 37.5% 0.0% 62.5%
[h264 @ 009C3820]mb P I16..4: 9.7% 0.0% 0.0% P16..4: 51.6% 0.0% 0.0% 0.0% 0.0% skip:38.6%
[h264 @ 009C3820]final ratefactor: 26.29
[h264 @ 009C3820]SSIM Mean Y:0.9536516
[h264 @ 009C3820]kb/s:808.1
EXEC: C:\Program Files\Red Kawa\Video Converter\Tools\NicMP4Box\NicMP4Box.exe -itags "Name=The.Amazing.Race.S10E08.PDTV.XviD-LOL" -add "C:\Users\Chris\Documents\Converted Videos\AppleTV\H264\The.Amazing.Race.S10E08.PDTV.X viD-LOL.mp4-1" "C:\Users\Chris\Documents\Converted Videos\AppleTV\H264\The.Amazing.Race.S10E08.PDTV.X viD-LOL.mp4"

Cannot open destination file C:\Users\Chris\Documents\Converted Videos\AppleTV\H264\The.Amazing.Race.S10E08.PDTV.X viD-LOL.mp4: I/O Error
EXEC: C:\Program Files\Red Kawa\Video Converter\Tools\AddToItunes\AddToItunes.exe -add "C:\Users\Chris\Documents\Converted Videos\AppleTV\H264\The.Amazing.Race.S10E08.PDTV.X viD-LOL.mp4"

iTunes Library Tool 2.0
(C) 2007 Red Kawa Inc.
http://www.redkawa.com

Failed to add file to iTunes Library
DELETE: C:\Users\Chris\Documents\Converted Videos\AppleTV\H264\The.Amazing.Race.S10E08.PDTV.X viD-LOL.mp4-1

[tt7]

Have it converting a file again. It's creating a file in the expected sub-directory but we'll see if it completes it.Sat here and watched it as it completed the file - threw the error message about not being able to add the file to the ITunes library and then promptly deleted the file - there in the sub-directory one minute, gone the next ....

p.s. Looking at the console, the same problem as reported by Chris above - "Cannot open destination file", tries to run 'AddToItunes.exe, get the copyright message then says 'Failed to add file...", DELETE ....

p.p.s. I'm running Vista .. so this is, of course, probably a Vista security problem....

[Chris McKay]

yep also running Vista - I tried running the app as Admin user, but same deal. For the moment I've renamed the AddToITunes exe so the converted file hangs around and am adding in manually.

Next to try is XP compatibility mode I guess

[Chris McKay]

Set NicMP4Box + AddToItunes to run as administrator - got that horrible don't trust message (nothing wrong with it coming up the first time of course, just would like to assure Vista it's fine now ...) for NicMP4Box, that created the mp4 fine, but now things just hang. Adding the mp4 manually.

More fiddling required me thinks.

C

[tt7]

I also ran the program as Admin user (figuring it was probably a Vista problem) and that worked - at least once. It's running some more conversions now, so we'll see what happens ....

Update: It worked ok on both files. Running the program (RKVideoConverter.exe) as admin appears to fix the problem.