Forum Posting Guidelines (READ BEFORE POSTING)

[Red Kawa]

We're here to help.
You need help.
Assist us in providing that help by following these guidelines.

Create a new thread for your problem
- Do not post your problem in another person’s thread
- Do not PM the moderators with your problem

Don't Post Multiple Times
- Do not post your problem in multiple threads
- Do not post your problem in multiple posts
- Do not post your problem in multiple forums

Other Forum Guidelines
- Use descriptive subjects for your thread. Titles such as "This doesn't work!", "Feature Request", "Bug Report", and "Help!" do not provide any information on what your message is about.

- Stay on topic when replying to existing messages. Keep it to one user/issue per thread, please. If you have the same issue, wait for a response or post in a new thread.

- Be civil and respectful to your fellow posters. I understand that having video on your handheld device is an exciting prospect, and it's really frustrating when things don't work. That alone is not an excuse to be rude or aggressive with people who are trying to help you, especially when they're not getting paid for it (none of the posters on this forum are Red Kawa employees). You're allowed to be dissatisfied with product quality and say so, but if you're venting as opposed to actually looking for help please do it elsewhere.

- Provide as much details about the problem and your settings as possible. What exactly happens? Is it specific to any file types? Is it specific to the iPod, or is the problem present in Quicktime as well?

Lastly... when something WORKS and fixes your problem... let us know what it was specifically. Don't just run away all happy 'n' stuff. Help us get a fix on certain problems so we can help the guy who comes along after you.